This Refund & Cancellation Policy applies to donations and payments made to YesWeYaa Foundation (“we”, “us”, “our”).
1) Cancellations
- Donations/memberships once confirmed are generally non-cancellable.
- If you made a transaction in error, please contact us within 24 hours with the details listed below.
2) Refunds
Refunds are ordinarily not provided. However, a refund may be considered after verification in the following cases:
- Duplicate charge/transaction
- Technical/payment gateway error
- Unauthorized or fraudulent transaction
If approved, refunds are issued to the original payment method within 7–10 working days.
Note: For donations refunded in full or part, any issued tax receipt (e.g., Section 80G) will be cancelled/adjusted accordingly.
3) How to Request
Email us with the subject “Refund/Cancel Request” and include:
- Full name and contact number
- Transaction ID and transaction date/time
- Amount paid and payment mode
- Reason for the request and any supporting evidence (screenshots, bank SMS, etc.)
4) Contact
Email: contact@yesweyaa.org
Phone/WhatsApp: +91 9419023486
5) Policy Changes
We may update this policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page.